You might have not been frustrated by self-service machines so much yet but you'll use more of those when you buy things or use services in the future. And sometimes, you get very frustrated or feel helpless. You'll need patience to deal with such technlogies.
[1] Reading and Writing Book 2 Unit 6: Self-Reliance
Unit Objective Describe a Process: Do you
prefer to get help from a person or a machine
Lesson-1
Reading 2 : I Hate Machines
- Reading Skill/p.109: Identifying the
author’s purpose
- Vocabulary: access, assist, connection,
eventually, frustrated, furious, install, on hold, scan, transfer
- Read-1=> Main Idea-1: Write why the
blogger hate machines concisely within 50 words.
When she needed assistance to get the
Internet access to her apartment, she got recording messages, transferred, put
on hold and even hung up, and it took two weeks to get the problem solved. She
was also frustrated and embarrassed when she used self-service checkout machine
at the supermarket. (49 words)
=> Peer Review=> Revise why the blogger
hate machines concisely within 50 words- What do you think? Writing Identify what the key benefits and problems of self-service technology such as the “touch-screen ordering” in Reading 1 seem to be for its customers/users. Then choose one of the benefits or problems and write a short essay about in 100 words how the benefit could be improved or the problem could be solved so that the technology becomes more friendly and less frustrating to the users.
[2] Vocabulary: Daily 1500
- Practice #120 Crises in the Music
Industry=>Lis Task What is music industry threatened by?
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